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 Mastering ISO 9001 Online Training – Elite Member

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  • Welcome to Mastering ISO 9001:2015 

    Course Introduction

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    • Mastering ISO 9001:2015 Course Introduction – Copy
  • Lesson 1 

    Process Approach & P.D.C.A.

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    • Video 1: ISO 9000 Series of Standards – Copy
      Preview
    • Video 2: Seven (7) Quality Management Principles – Copy
    • Video 3: Process Approach & Plan Do Check Act Cycle (P.D.C.A.) – Copy
    • Mastering ISO 9001:2015 – Quiz 1 – Copy
  • Lesson 2 

    Risk-Based Thinking & Making the Transition

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    • Video 1: Introduction to Lesson 2 – Copy
    • Video 2: Risk-Based Thinking – Copy
    • Video 3: Transitioning to ISO 9001:2015 – Copy
    • Mastering ISO 9001:2015 – Quiz 2 – Copy
  • Lesson 3 

    Clauses 1, 2 & 3: Scope, Normative References & Terms and Definitions

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    • Video 1: Introduction to Lesson 3 – Copy
    • Video 2: Scope, Normative References & Terms and Definitions – Copy
    • Mastering ISO 9001:2015 – Quiz 3 – Copy
  • Lesson 4 

    Clause 4: Context of the Organization

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    • Video 1: Introduction to Clause 4: Context of the Organization – Copy
    • Video 2: 4.1 Understanding the Organization & Its Context – Copy
      Preview
    • Video 3: 4.2 Understanding the Needs and Expectations of Interested Parties – Copy
    • Video 4: 4.3 Determining the Scope of the Quality Management System – Copy
    • Video 5: 4.4 Quality Management System and its Processes – Copy
    • Mastering ISO 9001:2015 – Quiz 4 – Copy
  • Lesson 5 

    Clause 5: Leadership

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    • Video 1: Introduction to Clause 5: Leadership – Copy
    • Video 2: 5.1 Leadership and commitment – Copy
    • Video 3: 5.2 Policy (Quality Policy) – Copy
    • Video 4: 5.3 Organizational roles, responsibilities and authorities – Copy
    • Mastering ISO 9001:2015 – Quiz 5 – Copy
  • Lesson 6 

    Clause 6: Planning

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  • Mastering ISO 9001 e-book  0/1

    • Mastering ISO 9001 e-book – Elite Member
  • Lesson 7 

    Clause 7: Support

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    • Video 1: Introduction to Clause 7: Support – Copy
    • Video 2: 7.1 Resources – Copy
      Preview
    • Video 3: 7.1.5 Monitoring and measuring resources – Copy
    • Video 4: 7.1.6 Organizational Knowledge – Copy
    • Video 5: 7.2 Competence – Copy
    • Video 6: 7.3 Awareness – Copy
    • Video 7: 7.4 Communication – Copy
    • Video 8: 7.5 Documented Information – Copy
    • Mastering ISO 9001:2015 – Quiz 7 – Copy
  • Lesson 8 

    Clause 8: Operation

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    • Video 1: Introduction to Clause 8: Operations – Copy
      Preview
    • Video 2: 8.1 Operational planning and control – Copy
    • Video 3: 8.2.1 Customer communication – Copy
    • Video 4: 8.2.2 Determining the requirements for products and services – Copy
    • Video 5: 8.2.3/4 Review of, and Changes to, the requirements of products and services – Copy
    • Video 6: 8.3.1/2 Design and development of products and services/Planning – Copy
    • Video 7: 8.3.3 Design and development inputs – Copy
      Preview
    • Video 8: 8.3.4 Design and development controls – Copy
    • Video 9: 8.3.5 Design and development outputs – Copy
    • Video 10: 8.3.6 Design and development changes – Copy
    • Video 11: 8.4 Control of externally provided processes, products and services – Copy
    • Video 12: 8.4.2 Type and extent of control – Copy
    • Video 13: 8.4.3 Information for external providers – Copy
    • Video 14: 8.5.1 Control of production and service provisions – Copy
    • Video 15: 8.5.2 Identification and traceability – Copy
    • Video 16: 8.5.3 Property belonging to customers or external providers – Copy
    • Video 17: 8.5.4 Preservation – Copy
    • Video 18: 8.5.5 Post-delivery activities – Copy
    • Video 19: 8.5.6 Control of changes – Copy
    • Video 20: 8.6 Release of products and services – Copy
    • Video 21: 8.7 Control of nonconforming outputs – Copy
    • Mastering ISO 9001:2015 – Quiz 8 – Copy
  • Lesson 9 

    Clause 9: Performance Evaluation

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    • Video 1: Introduction to Clause 9: Performance Evaluation – Copy
    • Video 2: 9.1: Monitoring, Measurement, Analysis and Evaluation – Copy
    • Video 3: 9.1.2 Customer Satisfaction – Copy
    • Video 4: 9.1.3 Analysis and Evaluation – Copy
    • Video 5: 9.2.1 Conducting internal audits – Copy
      Preview
    • Video 6: 9.2.2 Internal Audit Program – Copy
    • Video 7: 9.3.1/2: Management review general/inputs – Copy
    • Video 8: 9.3.3 Management review outputs – Copy
    • Mastering ISO 9001:2015 – Quiz 9 – Copy
  • Lesson 10 

    Clause 10: Improvement

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  • ISO 9001:2015 Self-Assessment Checklist Tool  0/1

    • ISO 9001:2015 Self-Assessment Checklist Tool – Elite Member
  • 60 Minute 1-on-1 Coaching 

    60 Minute 1-on-1 Coaching

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  • Certificate of Completion  0/1

    • Certificate of Completion – Elite Member

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