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3d-book-templateQuality Management plays a critical role in every organization regardless of industry or geographical location. Without it, the chances of meeting customer expectation and achieving success are virtually impossible. ISO 9001 provides organizations with a proven framework for the implementation and maintenance of a quality management system that can:

· Increase profits

· Satisfy customers

· Land more business opportunity.

In this book Gregory Peckford gives a detailed, easy to understand clause-by-clause explanation of the latest ISO 9001:2015 version of the world’s most widely recognized management standard. Whether you’re a small business just looking to develop a new quality system, or an established organization currently certified to ISO 9001 and wish to understand the new requirements, this is the guide for you.

Get Your Copy Today!

About the Author:

Greg Peckford is the founder of QCAonline.com and is a corporate quality/health, safety and environment management professional with over 18 years’ experience in areas of aviation, oil and energy, engineering and construction management.

Peckford is a certified quality auditor and HSE administrator, holding certifications with Exemplar Global, ASQ (American Society for Quality) and ACSA (Alberta Construction Safety Association).

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